Backup Services

Are Your System Backups Performing Correctly?

Any business must ensure that an adequate backup system is in place and performing correctly. Backup systems should store the data both on-site and off, while being monitored daily to ensure that the integrity of the data is sound should the need to restore present itself. With our managed backup services we provide our customers with several robust solutions to mitigate the risk of data loss should a disaster occur.

On-site and Off-site Backups

As a part of our backup services, we manage and store on-site and off-site. With all critical data being stored in both locations the data is protected should a server at a single location be taken off-line.

  • On-site backups ensure data is safely backed up and stored locally. On-site backups provide an efficient method for data restores during the data recovery process.
  • Data recovery from files accidentally deleted, files overwritten, failed hard drives, and system restores should always utilize the on-site backups.
  • Mobile devices such as laptops for traveling or mobile employees should be included in the backup plan to ensure data stored locally on these laptops is part of the backup process.
  • Off-site backups ensure data is stored in an alternate location in the case of a disaster. These backups should be relied on only in the event of a catastrophic loss such as theft, flood, fire, tornado, or hurricane.

Image Based Backups

An Image Based Backup refers to a backup method where the entire server, desktop, or laptop is backed up as an image and stored on a backup device both locally and remotely.

  • Image backups ensure everything is backed up including the operating system, all installed software, all configurations, and all user data.
  • In a server environment, image backups are particularly beneficial as they provide a quick and complete restore process in the event of a total system outage.
  • Folders and shares cannot be overlooked in an image based backup as the backup scheme encompasses all data and all programs regardless of location on the server.
  • Block level differentials are utilized in image backups such that the backup storage is maximized. This method only performs a backup on changed data which provides an efficient process.

Backup Appliance

Many of our backup services involve utilizing a backup appliance to complete the scheduled backups which offer several advantages versus installing a backup agent on the servers.

  • Backup appliances are an external device on the network responsible for initiating a connection to the servers, desktops, and laptops and performing the backup remotely on the appliance.
  • Virus and ransomware attacks have a much more difficult time accessing the appliance and compromising the backup versus other agent based backup methods.
  • With an image based backup, the appliance can act as a virtual server. It can also run the server as a virtual device for a period of time during an outage reducing downtime.
  • Offsite backups are processed by the appliance during the scheduled backup process. Servers can be run virtually in the backup provider’s cloud environment during an outage as well.

Backup Monitoring

Need Computer Help backup strategies include proactive monitoring that track the successes and failures in the backup process that ensure backups are completed on the desired scheduled basis.

  • Failures will immediately notify Need Computer Help technicians so we may reliably respond to ensure any issues with the successful completion of the backups are resolved.
  • Successes are also monitored by Need Computer Help to ensure backups are running properly. Without success notification monitoring, there would be no reliable method to ensure that the backups are completed.
  • Onsite and offsite monitoring of successes and failures is vital. This ensures the successful completion of both crucial onsite and offsite backups.
  • Appliance based backup monitoring includes a cold start of the virtual server in the offsite environment to ensure that the backup image is able to start and successfully reach the login screen.

On-site and Off-site Backups

As a part of our backup services, we manage and store on-site and off-site. With all critical data being stored in both locations the data is protected should a server at a single location be taken off-line.

  • On-site backups ensure data is safely backed up and stored locally. On-site backups provide an efficient method for data restores during the data recovery process.
  • Data recovery from files accidentally deleted, files overwritten, failed hard drives, and system restores should always utilize the on-site backups.
  • Mobile devices such as laptops for traveling or mobile employees should be included in the backup plan to ensure data stored locally on these laptops is part of the backup process.
  • Off-site backups ensure data is stored in an alternate location in the case of a disaster. These backups should be relied on only in the event of a catastrophic loss such as theft, flood, fire, tornado, or hurricane.

Image Based Backups

An Image Based Backup refers to a backup method where the entire server, desktop, or laptop is backed up as an image and stored on a backup device both locally and remotely.

  • Image backups ensure everything is backed up including the operating system, all installed software, all configurations, and all user data.
  • In a server environment, image backups are particularly beneficial as they provide a quick and complete restore process in the event of a total system outage.
  • Folders and shares cannot be overlooked in an image based backup as the backup scheme encompasses all data and all programs regardless of location on the server.
  • Block level differentials are utilized in image backups such that the backup storage is maximized. This method only performs a backup on changed data which provides an efficient process.

Backup Appliance

Many of our backup services involve utilizing a backup appliance to complete the scheduled backups which offer several advantages versus installing a backup agent on the servers.

  • Backup appliances are an external device on the network responsible for initiating a connection to the servers, desktops, and laptops and performing the backup remotely on the appliance.
  • Virus and ransomware attacks have a much more difficult time accessing the appliance and compromising the backup versus other agent based backup methods.
  • With an image based backup, the appliance can act as a virtual server. It can also run the server as a virtual device for a period of time during an outage reducing downtime.
  • Offsite backups are processed by the appliance during the scheduled backup process. Servers can be run virtually in the backup provider’s cloud environment during an outage as well.

Backup Monitoring

Need Computer Help backup strategies include proactive monitoring that track the successes and failures in the backup process that ensure backups are completed on the desired scheduled basis.

  • Failures will immediately notify Need Computer Help technicians so we may reliably respond to ensure any issues with the successful completion of the backups are resolved.
  • Successes are also monitored by Need Computer Help to ensure backups are running properly. Without success notification monitoring, there would be no reliable method to ensure that the backups are completed.
  • Onsite and offsite monitoring of successes and failures is vital. This ensures the successful completion of both crucial onsite and offsite backups.
  • Appliance based backup monitoring includes a cold start of the virtual server in the offsite environment to ensure that the backup image is able to start and successfully reach the login screen.